Albany Auto Repair

5

We brought our car in to have troubleshooting done for an electrical problem. We had been quoted almost $500 for repairs elsewhere, but we were not sure the problem the other shop diagnosed was really the issue. Crabtree's Justin tracked down the problem. It was a simple fix and we were only charged the $99 diagnostic fee. In addition, Justin went out of his way and took a photo of the problem so we could take this issue up with the other shop where some necessary steps had been ignored. We were able to use the photo to obtain a partial refund on that work. Crabtree's thorough exam and work saved us several hundred dollars and we are very happy with the result. We will be using Crabree Automotive from here on for our car problems. Thank you!

Debbie, we are so glad we were able to help out and solve your problem and even better was helping you get your partial refund.

- Crabtree Automotive, Inc.
5

I love Crabtree! Rhonda and Justin and the rest of the crew there are always there to help me. They help me figure out how to get my car serviced and are honest about what needs immediate repair versus what can wait. The biggest plus? My 2002 Ford runs beautifully with their care.

Thank you Mariann! We always try to give people the full picture of the their car and help them make the best decision that fits them. We are so glad your '02 is still running smoothly!

- Crabtree Automotive, Inc.
5

Every person who does not work on their own cars needs a mechanic they can fully trust. The folks at Crabtree is that shop. They do what work is needed and alert you to things that need to be followed. And when work is done, it is done at a great value and done right. Thank you Crabtree.

Thank you Paul for putting your trust in us.

- Crabtree Automotive, Inc.
5

Crabtree is awesome.

We try hard to be! :)

- Crabtree Automotive, Inc.
5

I've never been to an auto service shop that had great customer service...until now. This place really wants my business and treats me like a valued customer. So amazing!

Thanks Adam. We LOVE hearing this!

- Crabtree Automotive, Inc.
5

The service at Crabtree is always Excellent and we appreciate it!Thanks!

Thanks Jerry! So glad to hear you always have great service. We strive to give that to everyone!

- Crabtree Automotive, Inc.
5

You took care of me and helped me understand the work my car needed. I Thank You very much! The service was quick, the staff courteous. Much appreciated in this day and age where customer service is lowest priority!

You are so welcome Tamra! Thank you for the kind words.

- Crabtree Automotive, Inc.
5

Always a pleasant experience; great communication, excellent service

Thanks Matthew.

- Crabtree Automotive, Inc.
5

I have always enjoyed working with the staff at Crabtree. I trust them and they have stood by their work. I am treated like family every time I go in.

Thanks Burl for those kind words. I'm glad to hear the staff is continuing their excellent service!

- Crabtree Automotive, Inc.
5

As always, A-rated, personalized service at fair prices. If you have not chosen Crabtree Automotive Inc. as your vehicles primary care (auto) doctor, you and you vehicle are missing out.

Pat, thank you so much for those kind words and great recommendation! These guys are very much auto-doctors! Keeping your car healthy and running smoothly. Were happy to hear that cleaner did the job!!

- Crabtree Automotive, Inc.
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