Albany Auto Repair

5

Rachel said the business is very clean. The staff is helpful, kind and eager to serve her. She said she is very pleased with the good work.

5

"They listen to me!" My concerns are always treated with respect and I am always comfortable that the job has been done properly.

4

"Good work" Did the job, things look great. We need (both of us) a bit better communication about what has been done, or will be done.

5

"Fast to get into" You always check everything even if its nothing. Your up front and honest.

5

"Wonderful to work with" I had an issue come up with my vehicle which was totally unexpected and the folks at Crabtree Auto stepped up and helped me get it taken care of in just a matter of hours. Can't ask for better service or people!! I won't go anywhere else.

5

"Service" Always good

5

"The reception is always comfortable" Prompt, friendly, informative,

5

"Excellence" As per usual the service was great, complete and satisfactory.

5

"Transmision Replaced" Our Astro Van's Tranny was going out. After many I have friend who can....I was recommended by our neighbor to give Crabtree a call. So, I did...talk about professional....they were the only place to run VIN numbers to confirm exact transmission, the only place to give me 3 differnt options and after I chose a option I received a phone call back saying they could save 100 dollars and I would have a better warranty! Wow! Thanks Crabtree!

5

"Honesty and fairness" I have not been disappointed by the decision to start bringing my truck to Crabtree Automotive. They go over everything with you before performing any repairs, if something that you want done does not need to be done, they tell you, and explain why. The staff know me by first name!!!!! I have never had a business do that. As far as I am concerned, they can do no wrong.

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