Albany Auto Repair

My diesel truck had a check engine light come on while traveling from Washington to California. On a late Friday afternoon, Kat and Justin found a way to squeeze me in and find the issue/get parts ordered. By The next business day I was back on the road! I cannot explain how amazing they were throughout the process. I would highly recommend them and their team.

I have done business with Crabtree for a very long time. I have always received trustworthy & courteous service.

highly qualified techs. discovered some other issues that we had repaired. have trusted Crabtree Auto for many many years..

Kat, Eric and Cori were all fantastic - everything good customer service should be: kind, knowledgeable and professional. All of my questions were answered. Even though these repairs were a work-in and unexpected, they were able to work me in and complete the work in a timely manner which was much appreciated. The shuttle service is appreciated too. Thank you!

My battery finally gave up when it got cold. I jumped it to get to work then called Crabtree. They came to me, took my truck, replaced the battery, and brought it back all while I was at work.

Good 👍

Everyone there is Professional and Friendly. Lots of things were going on with my truck. I had a few questions, and Kat answered in layman's terms so I could understand. I really appreciate that. When I got the bill, everything was listed by sections of the engine. Some places don't do that. You get a bill with unreadable hen scratch written on a paper. Oh, and get this.... They washed and vacuumed my truck before giving it back to me... How nice is that !! Crabtree Auto has my business from now .

Update: 12/21 the transfer case was causing some horrible noise and I also has some electrical work (mirror switch replaced), interior door handle replaced, and some time up work done. The transfer case needed to be replaced, as it was the original from 1995. One was ordered. A few weeks later, all the work was completed and I then had a hard shifting issue and horrible noise while driving. I was unable to shift into 4H while driving, which I could do before the replacement of the transfer case. In order to shift into 4WD, I had to come to a complete stop. All other work completed without any issues and the door handle and mirror switch work as expected. Fuel filter was replaced and had spark plugs replaced. Pickup runs much smoother. After diagnosis of the hard shift issue and 4WD problem, I found out the wrong transfer case was ordered and installed. Waiting for the replacement to arrive and get installed. They are a great business and will make it right.

Very good customer service