Albany Auto Repair

5

5

Thank you David.

- Crabtree Automotive, Inc.
1

Brought in my Toyota for what I told them was a bearing noise. They charged me for diagnostic on something I didn’t ask for. They insisted it was a belt. I allowed them to try the belt swap and the noise got worse. After talking to will and Kat only a fraction of the money was refunded I would never recommend this company.

We're sincerely sorry that there was any issue in taking care of that noise, Seth. While we apologize for any mistaken diagnosis, we're glad that our team could give you a partial refund. That said, our team always stands by our work, and we'd be happy to do whatever we can to ensure that you drive off satisfied with our services. If there's anything our team could do to help out and fix that noise, know that you're always welcome here. -Lisa C., Manager

- Crabtree Automotive, Inc.
1

The first time I took my truck in to them I had a great experience. But this second time I took it in when my truck was returned to me it did the exact same thing I took it in for, the oil pressure gage when down to zero. They said it might need a new a new oil pressure sending unit but that was all the advice they gave me.

Jeff, We're sorry if you were disappointed by your experience this time around. Kat is going to give you a call today. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Great service

We're grateful for all the support, Ben. If you need anything else, just get in touch. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Shelli, thank you for taking a moment to show your support. Please feel free to get in touch if you need anything. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Thank you for taking time to leave your review, Scott! Don't hesitate to get in touch if we can ever lend a hand. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

After several attempts at diagnosis, the guys at Crabtree Automotive figured out that the replacement ball joints in my 1989 Ford f250 were not the right ones. Thanks so much for your tenacity! I can finally drive my truck without a death grip on my steering wheel!! YOU FOLKS ARE THE BEST!!🤩

5

we are very pleased with the service and competence of Crabtree. Kat has wonderful customer service. We were glad that the items we need to think about replacing were shown to us and the honesty in which the decision was ours to make without pressure. Thanks Crabtree!

5

My experience at Crabtree Automotive was great! They were very professional, and took very good care of my truck. The final bill was less than the estimate, and the repairs were completed on time.

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