Albany Auto Repair

1503 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
5

I had very good service and an excellent experience all around with Crabtree. Ben and the person I spoke to in the office were extremely helpful, kind, and patient with me, and went out of their way to accommodate my billing request. Highly recommend!

Greta, Thank you so much for taking the time to share your experience with Crabtree! We're thrilled to hear that you had such a positive interaction with our team, particularly Ben. Providing excellent service and ensuring our customers feel valued is always our top priority, and it's wonderful to know we were able to meet your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.

- Crabtree Automotive, Inc.
5

Great communication. Always kind and courteous. Work quality fantastic! This is our go to for mechanical needs.

Thank you Heather for this amazing feedback! We are glad to know you had a superb experience with us. We pride ourselves in providing top-notch service and excellent workmanship. Your satisfaction is our top priority! We look forward to serving you again in the future!

- Crabtree Automotive, Inc.
5

Hands down the BEST place to take our vehicles. Service folks are kind, respectful, honest, and quick to answer any questions we may have. We will never take our vehicles anywhere else! Recommend this shop to everyone!!!

Thank you, Emily! It's fantastic to hear that you had such a positive experience with our team. We take pride in providing exceptional service and making sure our customers feel valued. Your recommendation means a lot to us! We look forward to serving you again in the future.

- Crabtree Automotive, Inc.
5

Hands down the BEST place to take our vehicles. Service folks are kind, respectful, honest, and quick to answer any questions we may have. We will never take our vehicles anywhere else! Recommend this shop to everyone!!!

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with our service team. It means a lot to us that you trust us with your vehicles, and we're grateful for your kind words. We'll continue to work hard to maintain the high standard. Thank you for recommending us, and we look forward to serving you again!

- Crabtree Automotive, Inc.
5

Brian, thank you so much for entrusting us with your Land Cruiser and the Sprinter. We love it when customers leave us a great review!

- Crabtree Automotive, Inc.
5

Great mechanic shop does a great job fixing your car and shares photos or videos of bad parts and they warranty their repairs and do the work unlike other places that say they did the work , I’ll never take my cars anywhere else again. Thanks Crabtree for the great service. Leland Owens

Leland, we appreciate your loyalty and trust! Providing top-notch service is our priority, and we're glad you noticed. From sharing photos/videos of the repairs to our warranty, we go the extra mile to ensure your satisfaction. Thank you for choosing Crabtree, and we look forward to serving you again!

- Crabtree Automotive, Inc.
5

When I entered your business, Cole greeted me warmly, and listened to my problem that had developed in the system. I had to leave it in the shop and Clay their shuttle driver brought my sister and I to our home. My car was kept inside the shop when we were hit by an ice storm. Where Justin was able to get to work he fixed the car and I was able to get it that day. I also spoke to Michael who answered the phone. Thank you to all at Crabtree Automotive.

Dear Linda, thank you for your kind words! We are thrilled to hear about your positive experience with our team members. We will make sure to pass along your appreciation to Cole, Clay, Justin, and Michael. At Crabtree Automotive, customer satisfaction is our top priority, and we are glad that we could provide you with excellent service. We look forward to serving you in the future!

- Crabtree Automotive, Inc.
5

I went in for an oil change a few months back (complete fail on my part that I didn’t leave review at the time) but they were awesome! Everyone helping at the front was kind and all the work done on my car was awesome! Definitely recommend 👏🏼

Shannon, we truly appreciate you taking the time to share your positive experience with us. It's fantastic to hear that your oil change visit went smoothly. Thank you for recommending us-we look forward to serving your Honda again in the future.

- Crabtree Automotive, Inc.
5

Excellent service, polite, helpful, professional, good communication, loaner car to use for work 3 days, very easy to read and understand repair report and recommendations of other services for future visit. Highly recommend Crabtree Automotive.

5

Wow this company is great! I had a problem with my 2016 F-150 Lariat (my baby) and I am amazed at how great and easy they were to work with! Cole was amazing to work with the whole way through and made sure I was in the loop on everything they needed to do. They fixed my issue on time and for less than I expected to pay. I will be coming back to do business in the future! Thank you for taking care of me! I won’t forget it:)

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Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.