Albany Auto Repair

1505 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
4

Great Service. Professional and honest people. A bit expensive but the good experience helps make up for that.

Thank you Phil!

- Crabtree Automotive, Inc.
5

I recently took my BMW into Crabtree Auto. The service and friendly front office staff were great. And I found out -- trustworthy. They could have sold me a part for my car I didn't need but their evaluation told me that all was working well after doing some tests on my car. Needless to say I will be taking my car there in the future for all its mechanical needs. Very grateful for Crabtree Auto.

We are always happy to help.

- Crabtree Automotive, Inc.
5

Always great service, with very friendly persons at the desk.

Thank you Karen.

- Crabtree Automotive, Inc.
5

We're grateful for all your support, Debbie! Don't hesitate to let us know if there's ever anything you need. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Thank you Anthony!

- Crabtree Automotive, Inc.
5

They were very nice very helpful welcoming offered to drop me off at home and pick me up to bring me there to get my vehicle back I really appreciated that and just all around kind and not overcharging which is really great I was worried that it was going to end up being a really costly service but it wasn't was actually extremely affordable and I definitely will be going back to them for my future vehicular repair needs

Michelle, We greatly appreciate you giving us a try! Let us know if we can help with anything else. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Chadillac, we appreciate you leaving this review! If we can assist you with anything, be sure to reach out. -Lisa C., Manager

- Crabtree Automotive, Inc.
1

My son took his truck down there to have it fixed they charged him $150 to tow his truck from the their parking lot to their shop would not recommend

Curt, I am sorry you are under the impression that we charged your son for towing. That is not the case. The $150 charge was our diagnosis fee. We verified the complaint of a crank/no start condition. Checked spark and fuel pressure, checked signal from distributor to ignition module, checked signal from ignition module to coil where we found no signal. This indicated a failed ignition module. Ignition modules most often fail due to shorting coils. This is how we found out that it needed the new Ignition module and the coils. If you have any questions or need any further explanation we are always here to help. I hope that you understand that we would NEVER charge to tow into our facility. We have some strong guys and they push those vehicles into the building. :)

- Crabtree Automotive, Inc.
4

Glad to see this review, Julia. Just contact us whenever we can lend a hand. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Great service. Jeremy was very good in explaining repairs. Receptionist helpful and friendly. It was our first time at Crabtree Auto and we were very satisfied and happy with the experience. Thanks

We'll be sure to reach out to Jeremy and our receptionist to let them know that you appreciated how helpful they were during your repair, Joan. We were more than happy to be there to help! If you need us for anything again, feel free to reach out. -Lisa C., Manager

- Crabtree Automotive, Inc.
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