Albany Auto Repair

5

Always reliable honest and will do what is best for you.We have total trust in this business and recommend them to everyone.

Thank you Mike! We really appreciate you taking the time to give us a review.

- Crabtree Automotive, Inc.
5

Very prompt and gets to the point. I appreciate that.

Thank you very much for taking the time to give us your review. We always appreciate hearing back on how we are doing! Thank you!

- Crabtree Automotive, Inc.
5

These guys were great in all aspects. They listened to my chief complaint and got to work troubleshooting. They found the issue within a couple of hours. They changed out the part and ensured its operation within an hour and a half. All the while, the crew kept me in the loop what was happening, so that I could make good decisions about my repairs. They explained in detail what was broken, and how they repaired it; proving to me they know their stuff. And there were no attempts to sell me things I knew I didn't need.

Thank you Ben!

- Crabtree Automotive, Inc.
5

"Power steering royal flush." Crabtree Automotive, Inc.'s state of the art training and dedication to through customer satisfaction lands security to ownership of our vehicles. This staff understands and accepts my high automotive standards. They will work with "picky" if the customer displays a hint of automotive knowledge.

4

I felt the cost to repair was to high. Ito be charged almost $50.00 to put my gas back in the fuel tank excessive. I would refer people to you if they had lots of money for auto repairs. Very friendly people did call the inform me of the problem.

Diane, Thank you so much for your review. We appreciate you taking time out of your day. When you came in we created an estimate for you and you approved the work. The work was finished in a timely manner and under budget. We apologize that we did not make you feel like you got a good value for the work we did. With all of our work we warranty it for 2 years or 24,000 miles. This warranty is good anywhere nationwide.

- Crabtree Automotive, Inc.
5

Won't trust my car with any one else. Mr. Smiley ( Justin). makes our trip enjoyable.

Thanks Paul! Glad to have you as a happy customer

- Crabtree Automotive, Inc.
5

After my first review I was given a call. Still concerned about the service engine light I let Mat know what was going on. He wanted me to bring it down to have it checked. He took it to analyze my vehicle and went over the papers. He was able to clearly explain what had happened. By the time o had started it the third time there was no service light on and before I left they had changed a head light with out even saying anything. The follow up tells me they are really wanting to help with you and your vehicle. Thank you and see you again

Pam, thank you so much for giving us a second chance to make this right. We truly want you to walk out of our building feeling you were heard and treated with the utmost respect.

- Crabtree Automotive, Inc.
5

I have done business with Crabtree Automotive for 15 years now, and I have always been satisfied. They are good people who do a good job!

Thank you Kevin!

- Crabtree Automotive, Inc.
5

Excellent work and even better service. Thanks guys for taking care of the problem right away...you might find places that are cheaper, but none that do the high quality of work that Crabtree does!

Thank you Brett for taking the time to give us a review!! We really do appreciate it.

- Crabtree Automotive, Inc.
5

Courteous, quality work, at fair prices.

Tom thank you so much for being such a long time customer! We truly appreciate you!

- Crabtree Automotive, Inc.
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