Albany Auto Repair

"Honest, detail-oriented, friendly" I appreciate the detailed assessment of my vehicle, with the recommendations for upcoming maintenance and how urgent it may/may not be. And they've always been very friendly and easy to work with, schedule appts, etc. Finally, my car runs great, and that's the best evidence I can give to Crabtree's merit.

"Quick to find the problem, helpful courtious and quick to fix the problem I feel at a fair price" Very good, reasonable prices, review the problem and work done.

"Friendly, and very courtious ." I was very pleased with work. Ford dealership wanted to charge me $ 500.00 dollars to do the same work! Thank you Crabtree Auto !

Spoke with Travis. He was happy with the repairs done.

"excellent competent staff, from office to shop" very satisfied

"Reliable, trustworthy, and friendly" Thank you for taking care of my car after an emergency breakdown.

Spoke with Diane. She said they do a good job and they provide good documentation. They communicate with their customers well.

Spoke with Susan. She said she has used the business for 10 to 15 years and they are always up front. She said their integrity is flawless and she trusts the business like she trusts her family.

"Quality" I've been impressed by the level of customer service. I took my 4Runner in for "everything it needs" service and spent around $1,100. The quality of work appears excellent. Was a little surprised to take it back for an oil change and be told it needed differential fluids changed. Thought I'd asked for everything the last time. I don't doubt the work or the need, but why didn't it get covered when I asked for everything the first time? All said I'm happy with the service and custom service and will be back. I'm a particularly picky, impatient bastard who likes clarity of communication and probably have unrealistic expectations when it comes to response and timeliness whether it be people who work for me or family or myself for that matter.....

Joe said this business knows what they are doing and they are nice people.