Albany Auto Repair

5

Knowledgeable staff, and skilled mechanics. Free loaner car really was appreciated, when my car had to stay a few days. They also send out some good specials regularly. I feel I can trust their word and work.

Delores, that means the world to us!

- Crabtree Automotive, Inc.
5

Their service is always professional. They keep track of my trucks history and the charges for the needed work is very reasonable. I recommend.

Thank you for the recommendation Virginia!!

- Crabtree Automotive, Inc.
5

The service was great and everyone was wearing a facial covering, and I appreciate that!

Thank you Patricia, we are doing our best to keep our customers safe and to keep your life in motion! :)

- Crabtree Automotive, Inc.
5

Thanks for parking our car inside your facility in the after hours, during our time away from home. There's a reason you guys have been around for over thirty years and it's appreciated!

Dave, we treat your car like our own. Thank you for putting your trust in us! We are exited to have just started on our 40th year!!!

- Crabtree Automotive, Inc.
5

Super friendly and professional. Work done as promised.

Thank you Tim.

- Crabtree Automotive, Inc.
5

Great personnel all around.

Thank you James.

- Crabtree Automotive, Inc.
5

Absolutely fantastic communication from the shop and devoted attentiveness from all of their staff! They took great care of my 1997 Wrangler and addressed misfiring issues and some suspension problems. I appreciated the follow up call too once I picked her back up, and I'll definitely be back for regular maintenance or any other issues that arise.

1

Overcharges on parts and labor claiming the inability to put parts in brought from outside sources. Break jobs costing well over 700. Obviously stacked good reviews. Compared parts to online vendors and labor to other shops the upcharge is 35%.

Hey Daniel, we do have a company policy to not install customer supplied parts. This allows us to honor our 3 year 36k mile Nationwide warranty. In regards to the brake estimates, you had requested premium OE brake components to be included, we can happily reduce the cost to you by using a non OE part which will also give you a much better warranty also. We do have a mark-up on our parts which allows us to pay our technicians living wages as with all other repair and parts facilities. Sorry if we were unable to help you out on your vehicle. Thank you!

- Crabtree Automotive, Inc.
5

Amazing

Thank you Kathi!

- Crabtree Automotive, Inc.
5

Honest and extremely helpful

Thank you John!

- Crabtree Automotive, Inc.
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