Albany Auto Repair

5

This was my second visit, the first was excellent as well. The family that provides these services is exceptional. My repairs were made professionally and accurately. Elizabeth is wonderful on the phone and in person, very knowledgeable and attentive. My "uber" driver, Chloe, is a pleasant, multi-tasking, heartbeat of the team. I am glad to finally look forward to my auto appointments. I would go weekly if I could afford it :)

We certainly always love working with you, Kyle! You'll always deserve that same professional and friendly customer service, so please feel free to reach out whenever there's anything else that you happen to need! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Thank you Darrell for taking the time to leave us your review. We greatly appreciate it! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Reliable, excellent and dependable work! Friendly and courteous interactions - with straight forward, clear information about recommendations and estimates.

Friendly service and expert work -- that's what it's all about! I'm so glad to know that you received nothing less, Peg, and we'll continue to be here whenever there's anything else that you happen to need. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

I was driving from Eugene, home to northern Idaho a few days after Christmas when my windshield wipers stopped working. Crabtree was willing to take the car in immediately and start working on it. They were not able to fix it that day because they couldn’t get the part but they got it done first thing the next morning. It was such a blessing to have them so dedicated to getting me on the road as I was traveling at that time in order to miss an incoming storm! They were also super friendly and caring. I would recommend them to everyone! And their Volkswagen tech is truly and outstanding person!

Marie, We are so happy to be able to help and relieve that stress off your plate. Thank you for putting your trust in us and Happy New Year!!-Lisa C., Manager

- Crabtree Automotive, Inc.
5

Called around town for a battery replacement and 4 stores said they couldn't install one on my vehicle. Crabtree not only could help, but they did it faster than expected and were very helpful over the phone.

John, we were happy to help install a new battery for your vehicle! Please don't hesitate to reach out to us if we can help you with anything in the future. -Lisa C., Manager

- Crabtree Automotive, Inc.
1

I was disappointed because they no longer work on older vehicles even though they are the ones who worked on my older vehicles a few times

Jennifer, we're not sure what happened here. Your not in our system. We would love to know more information so we can help. If you're experiencing any car issues, please let us know -- we'd be happy to help. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Excellent customer service & quality work performed!

5

The check engine light appeared on our truck, the diagnosis was with the DEF tank sensors. Crabtree Automotive got our truck in, they found that more parts were required than originally thought telling us they’d need to keep it a few days longer. Our plans were to leave town the next day. They pulled together, called in some favors and got our truck repaired so that we were able to leave town as planned. We highly recommend Crabtree Automotive!

It's all about getting you back on the road when you need to, Jill! No matter the issue, making sure you receive the most expert and efficient service around will always be the top priority. Please don't hesitate to reach out if there's ever anything else that you happen to need! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Very friendly service! Immediately knew my appointment before I said anything!

That same friendly and professional customer service is exactly what you'll always deserve, Michael, so please don't hesitate to let us know if there's ever anything else that you happen to need! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

DIAGNOSED PROBLEM & REPAIRED QUICKLY. CUSTOMER SERVICE IS EXCELLENT.

Thank you Andrew! We love hearing back from our customers that we were able to be quick and efficient.

- Crabtree Automotive, Inc.
Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.