Albany Auto Repair

1

My son took his truck down there to have it fixed they charged him $150 to tow his truck from the their parking lot to their shop would not recommend

Curt, I am sorry you are under the impression that we charged your son for towing. That is not the case. The $150 charge was our diagnosis fee. We verified the complaint of a crank/no start condition. Checked spark and fuel pressure, checked signal from distributor to ignition module, checked signal from ignition module to coil where we found no signal. This indicated a failed ignition module. Ignition modules most often fail due to shorting coils. This is how we found out that it needed the new Ignition module and the coils. If you have any questions or need any further explanation we are always here to help. I hope that you understand that we would NEVER charge to tow into our facility. We have some strong guys and they push those vehicles into the building. :)

- Crabtree Automotive, Inc.
4

Glad to see this review, Julia. Just contact us whenever we can lend a hand. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Great service. Jeremy was very good in explaining repairs. Receptionist helpful and friendly. It was our first time at Crabtree Auto and we were very satisfied and happy with the experience. Thanks

We'll be sure to reach out to Jeremy and our receptionist to let them know that you appreciated how helpful they were during your repair, Joan. We were more than happy to be there to help! If you need us for anything again, feel free to reach out. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Thank you for taking time to leave your review, Ack! Feel free to let us know if we can be of assistance. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Thank you for taking time to leave your review, Ack! Feel free to let us know if we can be of assistance. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Very good and quick service. Great at keeping customer's informed. Not to handy with prices on products so can't give a review on price.

5

In my 79 years, I have owned 87 or so cars. They ranged from my first, a 1949 Crosley to my present Mazda CX-9. In between there were many at least one of every American make except Cadillac along with Jags, Austin Healeys, MGs, Miatas and Bimmers. So I am a car guy. When I went to check out Crabtree Automotive I was very impressed. So I took my Mazda CX-9 there for her annual physical. They are the best I have ever experienced. Not the cheapest, but the most thorough, pleasant and easy to deal with. I highly recommend them for those who care about their vehicles.

5

Thank you for all the support, Jeffery. If we can ever lend a hand, don't hesitate to get in touch. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

5

The employees are always friendly & knowledgeable. They do their best to get the repairs/maintenance done in a timely manner. I highly recommend Crabtree Automotive!

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