Albany Auto Repair

1

Tried several days to make an appointment to bring my vehicle in for repairs and told they would call me back. All I heard from them was " Crickets " Have taken my business elsewhere.

So sorry for this lack of communication. We always want to be able to be available for you to rely on us, and we're sorry that we missed the mark this time. If you ever need anything in the future, we hope that we can be there for you as expected. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

My car started shaking badly on way home from work. Saw that a tire had a bulge in it. Called Crabtree that night and they said that was not safe and worked me in the very next morning to put new tires on!

Thank you Brian for trusting us with your vehicles. We are so happy we could squeeze you in so quickly. -Lisa C

- Crabtree Automotive, Inc.
5

Very impressed by their attention to detail and communication about what’s going on with my vehicle. I will definitely be using Crabtree for all of my vehicles from now on.

It was our pleasure being able to lend a hand when your Chevy Suburban needed us, Kacy. Let us know if you need us for anything going forward! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

These folks are in it to win it; They care about how i feel about their service and it shows. They have worked me in when they are slammed and they know how important i know my car is: it carries my wife and my grandkids so only the best will do. I trust them to really look for defects and to fix any they find - regardless of cost.

No matter how slammed we can get, Lee, we always want to be here for you and the rest of our community however we can. We'll always do what we can to fit your Volvo 850 in whenever you need us! We know how much your vehicle matters to you and the safety of your family, so we're proud to be the team you trust. Let us know if there's anything we can do for you going forward! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

I recently visited Crabtree Auto for repairs to my daughter's 3007 VW Passat. It had overheating issues that when taken to a German car repair shop in Corvallis, was not fixed. I explained the issues to Eric (Crabtree) at the counter, and made arrangements for the car to be looked at. He got back to me within a short time with a diagnosis and estimate for that repair. After approving the work, it was done on schedule, even though I asked them to do some other stuff as well. The total cost was under the estimate and the repairs made the car drive like a lil champ again! Thank you to the crew at Crabtree! I would definitely recommend this shop for future repairs/maintenance.

5

Crabtree Auto is the only place I have taken my 2001 Camry for care and maintenance…she’s getting ready to roll over 300k and going strong!

5

5

Alisha, we appreciate you taking time to leave this review! Please feel free to reach out if you ever need anything else. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

I have recommended Crabtree Automotive to others but I have never used them myself! I took in my 1998 Jeep Straight V6 Cherokee, which is a cranky old man, for a regular oil change. They took good care of him and I appreciated the organized estimates for upcoming repairs. I look forward to more work with them in the future. They contact you for any out of ordinary charge, they offer rides to your home while you wait and have a friendly atmosphere.

It really means the most to us that you were recommending us before you could even visit us, Joshua, and now we're glad that we could treat your cranky old man to an oil change! Whenever your Jeep is in need of any repairs, know that we'll always be here for you. Take care! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

This was my first time at Crabtree Automotive, and it was extremely positive. Every person I came into contact with was friendly and warm. Although my service needs were just basic, routine maintenance I felt complete confidence in their thoroughness and the work they did. This is the only place I plan to take my vehicle from here on out. These guys are professionals. A class act all the way. Thanks again guys, Kathy Q.

Kathy, having your complete confidence means a lot to us. Thank you for giving us a try. We look forward to seeing you again the next time your vehicle needs anything done. -Lisa C., Manager

- Crabtree Automotive, Inc.
Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.